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Public offer

General criteria


This public offer (hereinafter referred to as the Offer, Agreement ) is an official offer of the individual entrepreneur ‘’ Kasimova Dildora Mirgiyasovna ‘’  ( TIN 513721062) ( hereinafter referred to as a Seller) to any interested person ( hereinafter referred the Buyer) sales of products placed at on the terms and conditions specified in this Offer.

In accordance with Article 369 of the Civil Code of the Republic of Uzbekistan ( Civil Code of Republic of Uzbekistan )  this document is a public offer, and if the conditions set out below are accepted the individual who accepts this offer pays for the Seller’s Goods in accordance with the terms of this Agreement.

In accordance with paragraph 4 of Article 370 of the Civil Code of the Republic of Uzbekistan, Article 9 of the Law of the Republic of Uzbekistan ‘’ On Electronic Commerce ‘’,  payment for the Goods by the Buyer is an acceptance of the offer, which is considered equivalent to the conclusion of the Agreement on the conditions set forth in the offer.

The contract is considered concluded from the moment of payment for the order and receipt of confirmation of its purchase, by issuing a cash or sales receipt or other document confirming payment for the products to the Buyer.

The Seller has the right to make changes to the Offer without notifying the Buyer. The validity period of the Offer is not limited, unless otherwise specified in this Offer.

The Seller provides the Buyer with a free opportunity to search for information about the Goods get acquainted with the product offers, the ability to obtain ( including by search results ) product offers and information, as well as the other functionality on the information resource

All textual information and graphic images are posted on the website which are the intellectual property of the Seller. Any use photo, audio, video and graphic materials, including partial ones, without the written permission of the Seller ( copyright holder), is prohibited. All materials of the site that is , any text, graphic or video information, as well as the site structure and page design, are protected by Uzbek and international law  in accordance with the agreement on the protection of copyright, related rights and intellectual property.  Individuals who are guilty of violating copyright, related and exclusive rights to use text, photo, audio, video and graphic materials bear civil, administrative and criminal liability according to the legislation of the Republic of Uzbekistan.

All photo, video, and text materials are presented on the Site that is for informational purposes only, and due to technical circumstances, cannot fully convey reliable information about certain properties and characteristics of the Goods, such as color, shape, size, equipment, etc. If the Buyer has any questions regarding the properties and characteristics of the Goods, he should contact the Seller.

Based on the aforementioned, read carefully the text of the public offer, if you do not agree with any clause of the offer, you are invited to refuse to purchase the Goods or use the Services provided by the Seller.

This Offer applies to all types of Goods and services presented on the Site, as long as such offers are posted for public access on the Site.


I. Basic concepts


1.1. Order - a duly executed request of the Buyer for the purchase of Goods posted on the site;

1.2. Buyer - an individual who has accepted the terms of the offer, intending to purchase product(s) for personal consumption or other purposes not related to making a profit;

1.3. Offer - a public offer of the Seller, addressed to any individual (citizen), to conclude a contract of sale (hereinafter referred to as the "Agreement") with him on the existing conditions contained in the Agreement, including all its annexes.

1.4. Site - the Seller's website is located at 

1.5. Goods - the subject of a sales contract concluded between the Buyer and the Seller, from the list of assortment names presented on the Site, subdivided into 3 lines: Goods of the first line of Dildora Kasimova (individually defined item), Goods of the second line of Like Kasimova (textile goods, sewing and knitwear, accessories) and Product 3 of the Kasimova Home line (textiles, garments and knitwear)

1.6. Acceptance- full and unconditional acceptance by the Buyer of the terms of the Agreement.

1.7. Site Visitor - any capable individual who came to the site  without the purpose of placing an Order.

1.8. User - an individual, a visitor to the Site, who accepts the terms of this Agreement and the Privacy Policy located at 

1.9. Order - a properly executed and placed the order of the Buyer (the relevant fields on the site are filled in in the "Basket", "placement of order" section, addressed to the Seller in order to purchase the Goods placed on the Site.

1.10. Order Basket - a section of the Site where an Order is formed by selecting goods placed on the Site.

1.11. Showroom - the Seller's trading facility which is located:Room 12, 5th floor, 34, Bobur street, Tashkent, Uzbekistan.


II. Object of the Agreement


2.1. The Buyer undertakes to form an Order Basket, accept and pay the cost (including the cost of delivery) of the product(s), information about which is posted on the website,  and the Seller undertakes to sell, courier service for delivery to Buyer's address.

2.2. The name, price, individually defined properties of the goods, the quantity of goods, as well as other necessary requirements of the Offer are determined on the basis of the information which provided by the Buyer when placing the order.

2.3. The ordering procedure differs depending on the product line. An order for the Products of the 1st line is made individually at the request of the Buyer and after agreeing on all the necessary criteria (color, size, style) with the Site operator via a call or emails.

Orders for Goods 2 and 3 lines are made out by the Buyer by choosing from the assortment presented on the site.

2.4. Ownership of the ordered goods passes to the Buyer from the moment the goods are actually transferred to the Buyer and the latter pays the full cost of the goods. The risk of its accidental loss or damage to the goods transferred for delivery by courier service passes to the Buyer from the moment the goods are actually transferred to the Buyer.

2.5. The moment of conclusion of the retail sale and purchase agreement and its entry into force is the payment by the Buyer of the Goods and the receipt of funds to the Seller's settlement account, which is simultaneously the moment the Seller receives a message about the Buyer's intention to purchase the Goods. The Buyer's payment is a confirmation of his agreement with the Offer, the payment procedure, the terms of delivery and return of the Goods, as well as confirmation that the specified properties of the Goods correspond to his order.

2.6. The offer to conclude a contract for a specific product is valid for the entire period of the product, presented in the form of graphic images, on the Site the terms of the Offer may be changed by the Site Administration at any time unilaterally, by publishing changes, additions or other editions on the Site.


III. Cost of the Agreement


3.1.  The cost of the Goods is determined by the Seller unilaterally in an indisputable manner and is indicated on the pages of the Site in the national currency of the Republic of Uzbekistan - sum. Payment by international currency cards is made on the basis of converting foreign currency into national currency - sums at the rate of the Central Bank of the Republic of Uzbekistan on the day of payment for the Goods.

3.2. The price of the contract is formed from the cost of the Goods included in the Basket of orders. The cost of delivery is determined separately in each case, based on the terms of delivery of courier services.

3.3. The cost of the goods offered on the Site that is set by the Seller and its final.

3.4. When there is an incorrect indication of the price of the Goods ordered by the Buyer, the Seller informs the Buyer as soon as possible to confirm the Order at the corrected price or cancel the Order. If it is impossible to contact the Buyer, this Order is considered canceled. If the Order has been paid, the Seller returns to the Buyer the amount of paying  for the Order in the manner in which the Goods were originally prepaid.

3.5. The ways of payment for the Goods are indicated on the Site in the "Payment" section. The agreed payment method is the way chosen by the Buyer from the available payment methods when placing the Order.

3.6. When prepaid for the Goods, the Order is accepted for processing only after the Buyer's funds are credited to the Seller's settlement account. At the same time, the Goods under the Order are not reserved, and the Seller cannot guarantee the availability of the Goods in the Seller's warehouse, indicated at the time of placing the Order, as a result, the Order processing time may increase. If the Buyer disagrees with the increase in the processing time for the prepaid Order, the Seller returns the Buyer the amount paid for the Order by refunding the funds in the way that the goods were originally prepaid.

3.7. The Seller has the right to provide the Buyer with discounts on the Goods and establish a bonus program. Types of discounts, bonuses, the procedure and terms of accrual are indicated on the Site and can be changed by the Seller unilaterally.

3.8. The Buyer is fully responsible for the provision of incorrect information, which entailed the impossibility of the Seller to properly fulfill its obligations to the Buyer.


IV. Purchase rules and payment methods.


4.1. The buyer pays the full cost of the Goods in cash or by bank payment card.

4.2. To pay by bank payment card for the purchased  Goods on the Site, the Buyer can pay using bank cards ( UZCARD, HUMO, VISA and MASTERCARD) and other electronic means of payment through various payment instruments ( for example, PAYME, CLICK, etc).

4.3. When paying for the Goods on the site using international payment cards VISA and MASTERCARD, funds are debited in the national currency - sum. Foreign currency conversion is carried out at the rate set by the servicing banks on the date of purchase.

4.4. Upon receipt of an order in the Showroom, the Seller issues a receipt to the Buyer containing detailed information about the Order.


V. Delivery of the products and self- pickup


5.1. Delivery of goods to the Buyer is carried out by a courier service in the manner prescribed by this section or self-pickup from the Showroom located at: Room 12, 5th floor, 34, Bobur street, Tashkent, Uzbekistan.

5.2. The obligation of the Seller to supply the Goods with the condition of its delivery is considered fulfilled from the moment the Buyer signs the shipping documents.

5.3. The cost of delivery of goods is calculated according to the tariffs of the Courier Service.

5.4. After placing an Order on the Site, the Buyer is provided with information about the estimated delivery date by sending an electronic message to the Buyer's email address or sending an SMS or message via instant messaging services to the phone number specified when placing the Basket of orders.

5.5. Delivery of goods is carried out worldwide, according to the tariffs of the Courier Service at the expense of the Buyer.

5.6. The delivery time is determined at the time of placing the Order, depending on the specified delivery address, the availability of the goods and its specifics. Delivery time outside the Republic of Uzbekistan is determined on an individual basis after agreement with the Courier Service.

5.7. The Buyer has the right to refuse the Order in whole or in part until the transfer of the Order to the Courier Service. In case of refusal of the Order in whole or in part after the transfer of the order to the Courier Service, the Buyer undertakes to sign the relevant documents indicating the reasons for refusal of the Order. In case of refusal, the Buyer is obliged to compensate the Seller for the cost of the expenses incurred by him for the delivery of the Goods by transferring funds to the Courier Service or transferring to the Seller's account, subject to prior notification.

5.8. If the Buyer unreasonably refuses to sign the documents for the acceptance of the Goods and does not make written claims regarding the quality of the services provided by the Seller in accordance with the terms of these Rules, then the services performed by the Seller are considered to be duly performed and accepted by the Buyer.


VI. Order cancelation exchange and return of the products.


6.1. The Buyer has the right to refuse the Order in whole or in part until the Sending of the Goods Confirmation Message is sent to the Buyer. To cancel the Order, the Buyer must contact the Seller and inform about the intention to cancel the Order.

6.2. Exchange the Goods which have good quality. According to the law, the Buyer has the right, within 10 (ten) days from the date of transfer of the non-food Goods of good quality to him, to exchange the purchased Goods for a similar one without a refund and placing a new Order. The Buyer's requirements for the exchange or return of the Goods are subject to satisfaction if the Goods have not been in use, their marketable condition, consumer properties, seals, labels are preserved, and there is evidence of purchase from the Seller, with the exception of non-food Goods of good quality that cannot be returned or exchanged for similar Goods in accordance with the law. To exchange Goods which have good quality, the Buyer must contact the Seller and inform about the intention to exchange. If the Seller does not have the Goods for the exchange, the Buyer has the right to return the purchased Goods to the Seller and receive the amount of money paid for it. 

6.3. Regardless of the integrity of the packaging, tags and price tags, non-food products of good quality which are accepted by the Buyer namely , textile products, garments and knitwear and products made of precious metals are not exchanged or returned.

6.4. The Buyer is not entitled to refuse or return the Goods of proper quality individually.

6.5. In relation to the Goods of inadequate quality, the Buyer has the right, at his choice, to present the established requirements to the Supplier (for example, replacement, elimination of defects in the Goods) or to refuse the purchased Goods and demand a refund of the amount of money paid for the Goods in accordance with the law. To make demands or refuse the Goods, the Buyer must contact the Seller and inform about his intention.

6.6. The application for the return of goods can be submitted by the Buyer within 24 hours from the date of receipt of the goods. The buyer has the right to return the goods personally, by post, or by courier delivery to the address: Room 12, 5th floor, 34, Bobur street, Tashkent, Uzbekistan.

6.7. In case of return of the Goods of proper quality, the costs are compensated by the Buyer. In case of return of the Goods of inadequate quality, the costs are compensated by the Supplier.


VII. Rights and obligations of the side.


7.1. The seller undertakes:

7.1.1. From the moment of establishing of this Agreement, fully ensure all obligations to the Buyer in accordance with the terms of this agreement and current legislation. The Seller reserves the right to default on obligations under the Agreement in the event of force majeure circumstances specified in Part 8 of this Agreement.

7.2. The seller has the right:

7.2.1. To change this Agreement which is based on the Prices for the Goods and the Tariffs for related services, the methods and terms of payment and delivery of the goods unilaterally by placing them on the pages of the Site, all changes take effect immediately after publication on the Site, and are considered brought to the attention of the Buyer from the moment of such publications.

7.2.3. The Seller has the right to demand from the Buyer 100% prepayment of the ordered goods. The Seller has the right to refuse the Buyer to place an Order and deliver the Goods in the absence of such payment.

7.2.4. Limit the quantity of the Goods delivered to the Buyer at the same time.

7.2.5. Use "cookies" technology. ‘’Cookies’’ do not contain confidential information and are not transferred to third side.

7.2.6. Receive information about the Ip-address of the visitor to the Site  This information is not used to identify the visitor and is not transferable to third sides.

7.2.7. Conduct audio recording of negotiations with the Buyer.

7.2.8. The right to send Buyers information (in the form of SMS, Telegrams, E-mail messages) regarding their direct activities (new products, discounts, bonuses, contests, sweepstakes), as well as other information (congratulations, invitations, etc.), which is not abuse of confidential information about the Buyer. The frequency of mailings is determined by the Seller independently, unilaterally. Acceptance of this public offer means the Buyer's consent to receive such mailings. At the same time, the Buyer has the right to unsubscribe from such mailings.

7.3. The buyer undertakes:

7.3.1. Before the conclusion of the Agreement, familiarize with the content and terms of this Public Offer, the prices for the Goods offered on the Site.

7.3.2. To carry out a selection of the Goods placed on the Site by forming an Order Basket.

7.3.3. In fulfillment of his obligations to the Seller, he must provide all the necessary data that uniquely identify him as the Buyer and sufficient to deliver the Goods he paid for to the Buyer.

7.3.4. Pay for the ordered Goods and its delivery in accordance with the terms of this Offer.

7.3.5. Do not use the Product purchased on the Site for business purposes.

7.4. The buyer has the right:

7.4.1. The buyer has the right to refuse to receive e-mail and SMS mailings, for this he needs to click on the link in the letter "You can unsubscribe from the mailing list".

7.4.2. Cancel the order until the Seller sends the Confirmation Message of the Dispatch of the goods.

7.4.3. The buyer has the right to revoke the acceptance by sending a notice of termination of the offer to the email address:


VIII. Circumstances of insurmountable forces.


8.1. Neither Side will be liable for the full or partial failure to fulfill any of its obligations arising from the terms of this Public Offer, if the failure is the result of such circumstances as flood, fire, earthquake and other natural disasters, embargo, war or hostilities, epidemic, pandemic, changes in the current legislation of the Republic of Uzbekistan, making it impossible to fulfill the terms of this Public Offer/Application after the acceptance of this Public Offer. If any of these circumstances directly affect the fulfillment of the obligation within the time period established by this Public Offer, then this period is proportionally postponed for the duration of the relevant circumstance.

8.2. The Side for which the impossibility of fulfilling the obligation has arisen is obliged to immediately, but not later than 5 (five) days from the moment of their occurrence and termination, notify the other Party in writing about the occurrence, expected duration, and termination of the above circumstances. The facts stated in the notification must be confirmed by the competent authority of the Republic of Uzbekistan.

8.3. Failure to notify or untimely notification deprives the Side of the right to refer to any of the above circumstances as grounds for exemption from liability for failure to fulfill the obligation.


IX. Special requirements


9.1. The Seller reserves the right to unilaterally amend this agreement, subject to its publication on the website

9.2. The site and the services provided may be temporarily partially or completely unavailable due to preventive or other work or for any other technical reasons. The technical service of the Site has the right to periodically carry out the necessary preventive or other work with or without prior notice to the Buyers.

9.3. The relationship of the parties not specified in this Offer is governed by the Laws of the Republic of Uzbekistan "On the Protection of Consumer Rights", "On Electronic Commerce", PKM No. 75 dated February 13, 2003 "On Approval of the Rules of Retail Trade in the Republic of Uzbekistan and the Rules for the Production and Sale of Products (Services) public catering in the Republic of Uzbekistan” and other legislative acts.

9.4. In case of issues that are not regulated in this Agreement, the Sides are guided by the Legislation of the Republic of Uzbekistan.

9.5. In case of a conflict of certain provisions of this Agreement with the Legislation, the norms of the Legislation of the Republic of Uzbekistan are applied. The invalidity of individual provisions does not entail the invalidity of the Agreement as a whole.

9.6. The Buyer, confirming his acceptance of the terms of this Agreement, thereby confirms his familiarization and full agreement on all its clauses.


X.  Dispute resolution 


10.1. All disputes and disagreements arising in connection with the execution of the Offer shall be resolved through negotiations.

10.2. Disputes regarding the quality and delivery of the Goods / Order are resolved in the manner that established by the Seller.

10.3. If an agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of the Republic of Uzbekistan at the place of registration of the Seller.


XI. Details of the Seller

Individual entrepreneur  “KASIMOVA DILDORA MIRGIYOSOVNA”  ‘’ Kasimova Dildora Mirgiyasovna ‘’ 
TIN: 513721062
Adress: Room 12, 5th floor, 34, Bobur street, Tashkent, Uzbekistan.

Phone: + 998 93 554 60 00